Monday, December 23, 2013

Teams and Type

I'm confident you've seen teams prosper and fail depending on the levels of trust and skill that team members demonstrate.  You can bring together the brightest, most talented, and most experienced members of a company, call them a team, and the group hardly ever achieves the expectations in performance......because of behaviors of the team members.  Success, failure, or just mediocrity in team performance is tied to the behaviors demonstrated by team members.

Many individuals thrown on teams have not been given the kind of skill training necessary for them to make the contributions they can.  Most of the time individuals are left of "figure it out."  Usually, with all of the demands, there isn't much energy or time left to develop a new skill set.  These individuals are attempting to thrive in one role when they are called upon to develop the skills and perspectives needed to achieve in another role......that of team player.

Individuals present themselves on the team with their best efforts and usually desire to make a worthwhile contribution.  But they are confronted with an interesting challenge: other team members are equally capable but very different in style, mindset, and approach.  What was complicated, has now become doubly complex.

It is in the face of these challenges that the application TEAMOSITY was created.  TEAMOSITY provides you with the tips, guidance, and analysis you need to lead or to contribute to a team effectively.  On this blog, Bob Eichinger and I (founders of www.teamtelligent.com and creators of TEAMOSITY) will share tips, suggestions, and give illustrations to help users of the application make the most of what we hope will be like having a team coach at your finger tips.

Read about all of the TEAMOSITY attributes and benefits at www.teamtelligent.com.

Questions?  contact me-- pearman@teamtelligent.com

Consider this team illustration:

What
 The finance team’s work is well above average.  Penny’s (ESTJ) management of the team is perceived as predictable and reliable in delivering results.  From senior management’s perspective, the team does not have any stretch challenges and whether it can address a significant business issue remains unknown.  Penny’s boss Ethan (ENTJ) ponders how to increase the capacity of team members.  On the team is Stacey (ISTJ), Tom (ESTJ), Richard (INTJ), and Mary (ENTJ).

So What
 Ethan (ENTJ) decided to use TEAMOSITY™ to both understand team member dynamics and potential team member challenges.  He learned:

  His own type and that of Mary (ENTJ) typically focuses on long term big picture issues and wants solutions to be comprehensive.  He has a tendency to drive decision analysis using data patterns and trends.  It is likely a challenge to pay attention to group process and to demonstrate recognition of the contributions of those who are very different in approach and style.
  Penny (ESTJ) and Tom (ESTJ) are naturally inclined to push for practical results that are repeatable and concretely verifiable.  They often face a significant challenge when asked to think long term and to dramatically adjust their time horizon.  Envisioning alternative paths is a stretch.
   Stacy’s (ISTJ) presents a high need for data she can specifically utilize in her analysis and for measurable outcomes. If identifying key trends and patterns, generating hunches about those patterns, and
  Richard (INTJ) pushes the group to look for innovations that improve the overall methods or strategies of the team and pays attention to patterns in data rather than the specifics.

Now What
 Relying on his strengths, Jerry briefly presented specific, concrete observations to the group about team member tendencies and asked that the team adopt a set of guidelines for  collecting relevant data on available options and for prioritizing criteria that will be used to facilitate  a decision. 

Explore Next Steps
What would Type to Type tips suggest for Jerry to pay attention to when communicating with Eric, Nancy, and Daniel?

What specific meeting preferences do the team members have and how can Jerry use these trends to lead team meetings?

Consider the team needs from the perspective of each team member.  If each team member used TEAMOSITY™ to understand their reactions and the styles of their teammates, what key tactic would each member need to consider?